FAQs
Quick answers for clients and Taskers.
Don’t see your question? Contact us—we’re happy to help.
We use your task details (skills, timing, location, budget) to identify the best-fit Tasker(s). You’ll get clear communication and next steps before work begins.
We verify identity and experience, review relevant credentials where required, and maintain accountability through reviews and ongoing performance checks.
Client payment is held in escrow until the job is complete. Task N Match releases funds after the client marks the job complete in their portal. (Powered by Stripe Connect—coming soon.)
The platform fee is charged to the client. Taskers keep the rate they agree to—no surprise cuts.
From cleaning, handyman, and moving to commercial work like HVAC, roofing, and painting. Licenses are required where applicable.
Many matches happen same day for common requests. Complex or commercial work may take longer to confirm the right pro.
Yes—policies vary by service type and timing. We aim to be fair to both client and Tasker; any fees will be shown before you confirm.
Where required by law or scope, yes. We confirm credentials for licensed trades and indicate this to clients.
We’re growing rapidly. Enter your city on the request form—if we’re not there yet, we’ll let you know as we expand.
Keep your profile complete, respond quickly, upload clear portfolio photos, and opt into premium/commercial categories you’re qualified for.
Yes, Taskers can upgrade for priority on higher-value jobs and repeat-client visibility. It’s optional and aimed at serious pros.
Use our contact form or email [email protected].